PermitDesk
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Affordable permitting software

Affordable permitting software, without an RFP

You do not have to run a year-long procurement, or spend a seven-figure budget, to modernize permitting and licensing. PermitDesk is a lean, AI-assisted intake and routing system available on cooperative purchasing contracts, so the buying process is already competed and you can start on a fixed-price pilot.

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The problem with the old path

Most small and mid-size jurisdictions still run permitting on paper, email, and disconnected forms. Applications arrive in a dozen formats, sit in an inbox until someone sorts them, get routed by hand across departments, and leave applicants calling the counter to ask where things stand. The result is slow turnaround, repeated resubmittals, and staff time spent shuffling documents instead of reviewing them.

The usual fix, a full enterprise permitting platform won through a formal RFP, is slow, expensive, and hard to justify to a council watching the budget. Those rollouts run into the hundreds of thousands or millions and take years, and many jurisdictions are simply priced out. There is a lighter path.

How PermitDesk works

01

Intake

Applicants apply online through a public portal, or staff key in a walk-in. Every submission lands in one place, in a consistent format.

02

Classify & check

Each application is auto-classified by type and checked for missing documents before it ever reaches a reviewer.

03

Route

Complete applications are routed to the right departments in parallel, with the fee calculated and the file assembled.

04

Track & decide

Status is visible to staff and applicants, inspections are scheduled, and a person makes every approval decision.

A lean alternative to enterprise platforms

Platforms like Accela, Tyler EnerGov, OpenGov, and Clariti are capable, but they are built and priced for large agencies, and their multi-year implementations are exactly what smaller jurisdictions cannot absorb, and what larger ones often over-run. PermitDesk covers the core of the job, online intake, auto-classification and completeness checking, cross-department routing, fee calculation, status tracking, and inspections scheduling, at a fraction of the cost and with a setup measured in weeks. It is deliberately lighter-weight, and still built to pass a government IT-security review.

Where the AI helps, and where it does not

PermitDesk uses AI to auto-classify applications, check submissions for completeness and missing documents, route work to the right departments, flag issues for staff, and give applicants a plain-language status assistant. It is assistive and human-in-the-loop: every classification, fee, and routing is a proposal a staff member confirms, and no permit or license is ever issued or denied by the system on its own. People keep the decisions; the software removes the shuffle.

Buying on a cooperative contract

A cooperative purchasing organization competes a contract once, and its member agencies can then buy off it without running their own solicitation. That is how many jurisdictions already buy technology. PermitDesk works the same way, so procurement is pre-competed and you skip the bid cycle entirely. Common vehicles include TIPS, Sourcewell, and OMNIA Partners; we will point you to the one your jurisdiction already has access to in your state.

If you would rather prove it first, a fixed $7,000 pilot runs for 60 days on one permit or license type. You expand only once the turnaround numbers are on your own dashboard.

Works with the systems you already run

PermitDesk sits alongside your existing finance or ERP, GIS and parcel data, land-management or records system, and online payment processor, and exchanges data through standard file-based transfers and APIs. Nothing is ripped out, and nothing depends on any one vendor exposing an API. See how it handles building permit intake, business licensing, plan review and document validation, and a citizen self-service portal.

What it costs

Pricing is published and flat: a fixed-price pilot, then plans that scale with jurisdiction size, from $1,000/mo for a township to a county tier. At any scale it lands as a small line item next to what a comparable enterprise rollout would cost, which is what makes it an easy yes for a budget-pressed council. See the pricing and the staff-time calculator.

Common questions

Do we really not need an RFP?

Usually not. If your jurisdiction has access to a cooperative purchasing contract that carries PermitDesk, the competition has already been done and you can buy off it directly. We will confirm the right vehicle for your state.

How is this different from Accela or Tyler EnerGov?

Those are enterprise platforms priced and scoped for large agencies. PermitDesk covers the core intake, routing, validation, fees, status, and inspections at a fraction of the cost, for jurisdictions those platforms price out.

Does the AI approve permits?

No. It classifies, checks completeness, calculates fees, routes, and flags issues. Every approval decision stays with your staff. It is assistive and human-in-the-loop by design.

How fast can we be live?

A scoped pilot runs in weeks. We configure your permit types, checklists, and fee schedules, connect the systems, and start taking real applications.

How is resident data handled?

PermitDesk collects only what an application needs, access is role-based, and every action is logged. Details are in the technical guide.

See it run on applications like yours

A short working demo with sample applications from your own permit and license mix. No slides, no commitment.

Request a demo